Welcome to Scribendi.com, which is the property of Scribendi Inc. ("Scribendi"). Scribendi and its affiliates provide their proofreading and editing services to you subject to the following conditions. If you visit or purchase services or products from Scribendi.com, you accept these conditions. Please review them carefully. In addition, when you use any current or future Scribendi service or product, or visit or purchase from any business affiliated with Scribendi, whether or not it is included in the Scribendi.com website, you also will be subject to the guidelines and conditions applicable to such service or business. Note that this contains provisions that may limit your rights, such as under the section entitled “Disclaimer of Warranties and Limitations of Liability”.
Electronic Communications
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License and Site Access
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Copyright
This site is owned and operated by Scribendi and is protected by Canadian and international copyright and trademark laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way any material from this site, including code and software. Unauthorized use of any portion of this site beyond that contained in the previous paragraph may violate copyright, trademark, and other laws.
Authors submitting material to Scribendi for service retain copyright in such material, and Scribendi requires no other credit or acknowledgment for work completed other than the fees described on the various services pages throughout the site. Scribendi does not claim any rights to such material by virtue of supplying its services, and will not use or disclose such material for any reason other than providing our services. You represent and warrant: that you own or otherwise control all of the rights to the material that you submit for service; that the material is accurate; that use of the material you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Scribendi and/or its affiliates for all claims resulting from material you supply. Scribendi has the right but not the obligation to monitor and refuse any activity or content for any reason in its sole discretion. Scribendi takes no responsibility and assumes no liability for any material submitted by you or any third party.
Scribendi provides advice on changes that you, your publisher, or other third parties may accept, reject, or further amend. Content of any finished work is therefore entirely the responsibility of the author or other persons to whom the author delegates, licenses, or otherwise assigns control over his or her work. Our work on any manuscript does not imply any endorsement of its content or of the author. Scribendi expressly prohibits the association of Scribendi and any Scribendi trademark, editor, affiliate, or personnel with any published work, including by way of acknowledgment. Comments provided to the author by Scribendi and its personnel are provided for personal use only. Credit, rights, and acknowledgment for original works created by Scribendi and its staff will be negotiated on a case-by-case basis.
Disclaimer of Warranties and Limitations of Liability
Scribendi and its contractors attempt to be as accurate as possible. However, Scribendi does not warrant that product or service descriptions, other content of this site, or its services performed for its customers are accurate, complete, reliable, current, or error free. Scribendi reserves the right to change the services available through the site and their prices without any notice or liability. This site and Scribendi's services are provided by Scribendi on an "as is" and "as available" basis and at your sole risk. To the fullest extent permissible pursuant to applicable law, Scribendi disclaims all warranties and conditions, expressed or implied, in respect of its services and any information, content, or materials on this site, including any implied warranties or conditions of fitness for a particular purpose, merchantability, and non-infringement. Scribendi, in its website, including without limitation banners, graphics, and links pages, may provide links and pointers to Internet sites maintained by third parties. Scribendi does not operate, or control in any respect, any information, products, or services on these third-party sites. In no event is Scribendi, its employees, independent contractors, subsidiary and parent companies, affiliates, or any third parties mentioned on the site liable for any damages whatsoever (including, without limitation, direct, incidental, or consequential damages, lost profits, or damages resulting from lost data, breach of confidentiality, or business interruption) resulting from the performance of Scribendi's services, the use or inability to use the Scribendi.com site or the material contained on the site, whether based on warranty, contract, tort, negligence, strict liability, operation of law, or any other legal theory, whether or not Scribendi is advised of the possibility of such damages. In no event is Scribendi liable for damages in excess of the amount paid by a customer for the service in question. Scribendi has set its prices and created this site in reliance on the limitations of liability and disclaimers of warranties and damages set forth herein, and the same form a fundamental and essential basis of the bargain between the parties. They shall apply even if the contract between you and Scribendi is found to have failed in its fundamental or essential purpose or has been fundamentally breached. You specifically acknowledge and agree that Scribendi is not liable for any defamatory, offensive, or illegal conduct of any user. If you are dissatisfied with any Scribendi material, or with any of Scribendi's terms and conditions, your sole and exclusive remedy is to discontinue using Scribendi services. While we endeavor to ensure that any files originating at this site are free of known computer viruses, we make no warranty or guarantee that files are virus free, and we are not able to provide any assurances with respect to email or attachments that may have originated with third parties. All recipients are cautioned to check all email, attachments, and other computer files before accessing them, and any and all risk of virus contamination is assumed by the recipient.
Customers
Scribendi is committed to providing exceptional editorial services at affordable prices, and we have one of the highest customer satisfaction rates on the Internet. However, Scribendi is not obligated to refund the purchase price of any service under any circumstance unless explicitly agreed to by Scribendi. If applicable, any refund will be granted in the original currency via the original payment method within five business days from receipt of a request. Scribendi does not refund amounts under 5 USD. Price, terms, and availability are subject to change without notice. All prices quoted are in U.S. dollars (USD) unless otherwise stated. Scribendi and its affiliates reserve the right to limit quantities, to request payment prior to delivery of service, to refuse service, or to cancel orders at its sole discretion. Cancellation of an order by the customer may incur cancellation costs depending on how much work has been done on the document.
Purchase prices and invoices may be based on information that you provide to us, including the word count of the documents you are submitting for service. You represent and warrant that such information is accurate, and you agree to pay to Scribendi any additional charges arising from any inaccuracy in such information within seven days of notification thereof. Scribendi is not obligated to verify the accuracy of such information but will refund overpayments arising from inaccuracy therein within five business days of the discovery thereof.
Scribendi may, at its sole discretion, offer monthly invoicing arrangements to regular business and personal customers and agree to additional or modified terms for such arrangements. Unless otherwise agreed to in writing, payment is due when an invoice is rendered. NSF checks and payments more than 30 days past due may be subject to administrative charges of up to $50 (USD) and interest at a rate of 1.5% per month (19.56% APR).
If you do not provide accurate contact information, or if you do not respond promptly if we require further information, we cannot be responsible for delays in providing the service.
If you create an account, a login ID and password are required. It is your responsibility to protect this information, including the use, without limitation, of effective passwords that are not easily guessed or discoverable and ensuring that login IDs and passwords are kept confidential. You are responsible for any activity that occurs under your login ID. You will advise Scribendi immediately if you discover any compromise of your passwords or suspect unauthorized use of the site using your identity.
Due to international privacy regulations and our constant commitment to protecting the confidentiality and security of our clients’ documents, access to completed files is restricted to six months. Please do not consider Scribendi a file storage platform. Please download and save your completed files within six months of your order’s completion. After this time, a fee of $25 (USD) would be charged for the recovery of a completed file.
Cancelation policy for Scribendi software
You have the right to cancel the subscription for Scribendi software at any time without stating any reasons. Your payment is non-refundable, and you can use the software until the end of your contracted term.
In order to exercise your right to cancellation, you must access your Scribendi Client Account or contact Support.
Privacy
Please see our privacy policy, which is incorporated herein by reference.
Other
This site and this agreement is governed by the laws of the Province of Ontario, Canada, excluding any conflicts of law provisions and excluding the United Nations Convention on Contracts for the International Sale of Goods. Any legal action against Scribendi shall take place in the courts of the Province of Ontario. The parties shall attorn to the non-exclusive jurisdiction of the courts of Ontario.
If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
Scribendi may change these terms by posting notice on its site. These terms were last revised on October 30, 2018.
