FAQ: Business or Corporate

Your documents are never stored online and can only be downloaded from our secure servers. Only Scribendi employees and editors have password access to our order system, and they are required to sign a confidentiality agreement. Scribendi uses SHA-256 with RSA encryption for communications between your computer and our site. If you require a specific nondisclosure agreement, please contact us and we'll send one to you. Please be assured that we never sell or trade personal information.

Of course. Just send us details of the procedures we need to follow, and we'll set things up so that we can assist you.

To determine the word count in a PDF, click the following: Edit > Select All > Copy. Once the text has been copied, you can paste it into the Scribendi Word Count Tool. 

After pasting the text into the Scribendi Word Count Tool, the word count for the text will be shown in the bottom left corner. For example, the sample text in the picture above is shown to have 64 words. 

Everything. We have experts on staff for every type of document, and since we've been in business so long, we've seen just about every different type of document possible. Our business editors are experienced with all types of business documents. No matter the document, rest assured that we have someone who can edit it. If you have specific questions about a document that you want edited, you can contact us. If you would like a free quote, simply go to our Business or Corporate services page and follow the prompts. 

We are always excited about new opportunities. You can check out our Business or Corporate service page to request a quote or find out additional information. We are always looking for new projects and welcome the opportunity to talk with you about how we can best meet your needs. We are actively seeking new partnership opportunities, so we would love to hear from you if you see the possibility of a shared opportunity.

That depends on the service you order! We offer the following turnaround times for editing and proofreading:

• Business Editing          (up to 1,500 words)             Within 4 hours
• Business Editing          (up to 4,000 words)             Within 8 hours
• Business Editing          (up to 6,000 words)             Within 12 hours          
• Business Editing          (up to 10,000 words)           Within 24 hours          
• Business Editing          (up to 25,000 words)           Within 48 hours          
• Business Editing          (up to 40,000 words)           Within 72 hours
• Business Editing          (up to 65,000 words)           Within 1 week
• Business Editing          (65,000-120,000 words)      Within 2 weeks
• Business Editing          (120,000-200,000 words)    Within 3 weeks

Scribendi's Corporate Services are designed specifically for businesses and institutions in order to provide a custom-tailored editing experience. Corporate Services offer multiple-user management, alternative payment terms, volume-based discounts, tailored services, priority customer service support, and access to the top 10% of Scribendi's editors.

To learn more about how Corporate Services can benefit your business, please visit our Corporate page and select Request Corporate Services so that one of the members of our Corporate Team can contact you to discuss your editing and proofreading needs and begin your onboarding process.

Scribendi has been a world leader in the field of online editing for over 25 years. With hundreds of editors worldwide, our global reach is extensive and we have experts in every major field. With a quarter of a century of experience, we have proven quality standards and proven processes for evaluating and hiring only the best editors. Our testing process is extensive and thorough to ensure that new editors with Scribendi have been thoroughly vetted and have the necessary skills and experience to excel.

A typical Scribendi editor has two or more degrees, 15 years of professional experience, and is published in his or her chosen field. Our business editors are experienced with every type of business document, be it a marketing report or an analysis of investment opportunities. See what our customers have to say about our qualifications—view a long list of recent comments and customer feedback on our Client Testimonials page. Since our founding in 1997, our clients have come back to us again and again. If you would like help choosing the editor that is right for your document, please feel free to contact us; our Customer Relationship Specialists will be happy to provide guidance.

You can post your document to us, but Scribendi accepts documents only in electronic format. You can mail us a USB with your files for editing. Just see our contact page for details on how to get in touch via post.

Our preferred method of payment is via credit card: we accept Visa, MasterCard, American Express, Discover, Diners, UnionPay, and JCB cards. Scribendi has a secure credit card processing system provided by Stripe. In addition, we do not store credit card information, so the security of your card information is always guaranteed.

We also accept Maestro cards through PayPal, as well as PayPal payments. For customers in China, we accept Alipay. Registered retail customers and corporate/government/organizational clients can arrange payments via ACH or wire transfer.

Our quote widget automatically calculates and applies a discount for the following: A) when you choose a service with a longer turnaround time, B) when you want us to work on a large document, and C) when you order during off-peak periods.

Some examples:

• You will save money if you order a 48-hour turnaround time rather than a 24-hour turnaround time or if you choose a 1-week turnaround time rather than a 72-hour turnaround time.
• You will save money if you have a very large document, such as a book manuscript.
• You will save money if you choose to have documents edited during the week rather than on the weekend.

If you are from a business or corporation and looking for a customized service, please see our Business or Corporate service page for details.

We have an easy pricing system with no surprises, and it is based on two simple things: word count and turnaround time. To determine your word count in MS Word, go to the Review tab or Tools menu and select Word Count. If you want your footnotes/endnotes to be edited, make sure to check the option to include footnotes and endnotes in the word count. You can also use the Scribendi Word Count Tool to get a word count, and this is particularly helpful if you do not have a Word document (a .doc or .docx file). You can simply copy and paste your text into the Word Count Tool, and it will provide the word count for your document.

Unlike other companies, we don’t offer vague quotes based on hefty hourly rates or confusing calculations. To find the price for your document, simply select the most appropriate service on our home page, type in your word count (or upload your file and let our automated system find the word count), and then use the instant quote widget to generate a free quote.

Yes! We can hold funds in your account for future orders. Please start by registering your account here: https://www.scribendi.com/register. Once that is done, we will have to set up your account; please contact our Customer Service department at customerservice@scribendi.com to get started.

Once the account is set up, you will be able to generate a pro forma invoice if needed. Once the funds have arrived, you will be able to use them to pay for your order through our online checkout.

Our website is open for orders 24 hours a day, seven days a week. Our editing professionals are on duty 24/7. Our administrative staff is available between 7 a.m. and 10 p.m. EST (GMT -5); we answer all emails within 12 hours.

There is no minimum order size, but we do have a minimum charge of 10 XDR (which is around USD14, depending on currency conversion rates) to cover administrative costs. If you have several small documents, you might consider putting them all in one order to get the best value for your dollar.

We can apply any style guide to your work. The most popular style guides are the American Psychological Association (APA), Modern Language Association (MLA), Turabian, Chicago Manual of Style, Harvard Referencing, and Council of Science Editors (CSE). We can also apply a journal’s style guide (just send us a link to the guide or tell us the name of the journal) or a corporate/internal style guide. If you have your own unique style guide that you need applied to your document, you can upload the style guide to the order as a reference for your editor.

Yes! Scribendi is a global company in every sense of the word. All you need is a valid credit card, PayPal, or Alipay account and you can use our services. If you are unable to pay with one of these direct and easy methods, we also accept wire transfers, but please note that these may cause delays in your order being processed. For more details on wire transfers, please contact Customer Service. 

More than 99.5% of our orders are delivered before the chosen deadline. However, rare unforeseen issues with a document can cause slight delays. If your order is late, please contact us.

Yes. We can set up one or more linked accounts so that your customer service reps can send us material via our standard website order form. Or, we may be able to design a seamless interface on your website that carries your brand and your message but that brings the document to Scribendi for processing and then delivers it either back to you or back to the client directly. A variety of permutations are available; please visit our Business or Corporate service page for more information about how to contact us regarding your project needs.

Absolutely not. Scribendi and its editors make no claim on your copyright, and we don't require credit, acknowledgment, or anything else beyond the fees for the services we render. Your work is safe on our secure, encrypted system, and no one outside of Scribendi will ever be able to access your work. 

We’re always happy to work with companies or institutions to find a solution to specific editing or language needs. If you are interested in potential options for a customized service, please consider contacting us directly. We can provide an adaptable editing service to meet the unique requirements of your business.

We are always interested in B2B opportunities. See our Business or Corporate page for details.

For MS Word files (.doc and .docx), we use the Track Changes and the Comments features. You can access the Track Changes and Comments tools by clicking on the Review tab.

You can use the tools on the Review tab to Accept or Reject changes one by one, or you can Accept or Reject the changes all at once. 

You can also right-click on individual changes in the document to access the Accept/Reject functions.

You can also delete the comments with the Review tab.

Right-clicking on a comment balloon also brings up a Delete Comment function in the fly-out menu.

Scribendi takes customer satisfaction very seriously. You can provide feedback directly to us (there will be a link on your order details page), or you can get in touch with us using the Scribendi Contact Us page or by calling us at +1 (519) 351-1626, and we will look into your issue immediately.

Yes, we can apply your internal style guide when editing. Just send us all the necessary information and our editors will make sure that the style guidelines are carefully applied throughout your document. In addition, we can also apply any of the standard academic or professional style guides.

If you want to convert a webpage to a Word file, you can follow these simple steps:

1. Open the webpage that you want to convert, and then open the menu in your browser; click Save as; select the .htm or .html file format, select where you want to save the document on your computer (for example, in your Documents folder), and click Save.
2. In Word, click File > Open; navigate to the saved .htm or .html file and select it; click Open.
3. The webpage will open in Word; click File > Save As; select where you want to save the document (for example, in your Documents folder); in the dropdown menu for Save as type, select Word Document; click Save.

Your webpage has now been saved as a Word document (.doc or .docx), and you now have a file that can be edited. If you’re ready to place an order, just pick the most appropriate service from our Business or Corporate page to get started with a free quote.